England Launch Ticket Resale Solution

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3 November 2017

Following a successful test run of the facility over the past year, the RFU has launched its own official ticket exchange in an effort to combat touts. The governing body has made it clear that secondary ticket websites such as Viagogo, StubHub, Gumtree, eBay, or Live Rugby Tickets have no association or official arrangement with the RFU and “often market tickets that do not exist on a speculative basis and at inflated prices”.

The statement from the RFU said: “The RFU actively monitors unofficial ticketing sites and will cancel any tickets that are sold or transferred via the secondary market without liability.”

The RFU is instead encouraging its fans to use its free and official resale channel, which is found on the Ticketing Help section of their ticket website.

Stephen Brown, the RFU’s chief executive, said: “Fans buying or selling tickets through unofficial channels are at risk of hugely inflated prices, mis-selling and fraud.

“We want people to be aware of our ticket policy and not risk their money by either unauthorised re-selling or buying tickets through unofficial means. We understand that not everyone who purchases a ticket is always able to attend on the day. Our ticket exchange ensures they can hand their ticket back and other fans can purchase at the correct price.”

The RFU states that at least 50 per cent of Twickenham’s 82,000 tickets for every international are sold direct to the clubs, constituent bodies, referee societies, universities, colleges and schools.

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